See what customers really think about your product and sales process. AI extracts insights from every CRM interaction to guide your strategy.
Get AI-powered reports that provide deep insights into customer sentiment and requests. See the positive and negative patterns impacting your sales, plus customer feedback on product, pricing sales motions and more.
Prepared for Riley Fisher
9/30/2025
Customers are consistently excited about the new onboarding automation shipped last week.
For example, Sophia Anderson at DataTech Incorporated mentioned being particularly enthusiastic about the onboarding automation capabilities and how it will...
Stop trying to piece together scattered customer feedback. Research Trends analyzes actual conversations to surface the themes that matter most.
Identify the positive themes that drive customer excitement and deal momentum so you can emphasize what's working.
Surface negative patterns causing deal friction or customer frustration so you can address issues before they spread.
Discover the top customer requests for features, integrations, or improvements to guide your product roadmap.
"The AI-driven insights paired with a user-friendly interface have made our sales analytics not just more informative but actionable."
Research Trends analyzes all customer conversations to identify what customers love about your product, common objections, feature requests, competitive mentions, pricing feedback, and buying triggers. See patterns across hundreds of deals instantly.
Our AI processes emails, call transcripts, meeting notes, and chat messages to identify patterns and sentiment. Natural language processing extracts key themes, concerns, and positive signals, presenting them in actionable categories.
Absolutely. Research Trends surfaces feature requests and product feedback directly from customer conversations, ranked by frequency and deal impact. Share these insights with product teams to build what customers actually want.
By identifying what messages resonate and what causes friction, Research Trends helps you refine sales messaging, handle objections better, and focus on winning themes. Teams typically see 15-20% win rate improvement within 60 days.
Research Trends update in real-time as new conversations happen. You're always seeing the latest customer sentiment and market feedback, not outdated quarterly surveys. Track how perception changes week by week.
Get automated reports that surface the biggest customer themes from all your sales conversations, so you can act on what matters most.